Privacy Policy

This Privacy Policy describes how refinedtread.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. We refer to any information that can uniquely identify an individual as “Personal Information”. See the list below for more information about what Personal Information we collect and why.

Device Information

  • Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a business purpose: Shared with our processing partners.
  • Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Order Information

  • Purpose of collection: To provide products or services to you, process your payment, arrange for shipping, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of collection: Collected from you.
  • Disclosure for a business purpose: Shared with our processing partners, including payment processors, fulfillment centers, and fraud prevention services.
  • Personal Information collected: Name, billing address, shipping address, payment information, email address, and phone number.

Customer Support Information

  • Purpose of collection: To provide customer support.
  • Source of collection: Collected from you.
  • Disclosure for a business purpose: May be shared internally and with necessary service providers to resolve your inquiry.
  • Personal Information collected: Your contact information and details of your request.

Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use a platform to power our online store.
  • We may share your information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Using Personal Information
We use your Personal Information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you updated on new products, services, and offers.

Behavioral Advertising
We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising through specific platform links (e.g., Facebook, Google). Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal.

Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a variety of cookies, including functional, performance, advertising, and social media or content cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. The length of time a cookie remains on your device depends on whether it is a “persistent” or “session” cookie.

Do Not Track
Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Last updated” date.

Contact
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us using the details provided on our website.

Last updated: [Date of last update]